Shipping Policy
Thank you for shopping with us at Grefusion. We strive to provide you with the best possible shopping experience, including efficient and reliable shipping services. Please take a moment to review our shipping policy below:
Shipping Times:
Orders are typically processed and shipped within 1-2 business days after payment verification.
Once your order has been shipped, you will receive a confirmation email with tracking information.
Delivery times may vary depending on your location and the shipping method selected at checkout.
Shipping Methods:
We offer several shipping options to accommodate your needs, including standard and expedited shipping.
Shipping costs and delivery times will be calculated at checkout based on your location and selected shipping method.
Cancellation Policy:
If you wish to cancel an order, please contact us within 24 business hours BEFORE it is scheduled to be shipped.
Once an order has been shipped, we are unable to cancel it or make any changes to the shipping address.
Please note that failure to cancel an order within the specified timeframe may result in the order being processed and shipped as originally scheduled.
Refund Policy:
We strive to provide accurate product descriptions and images to ensure customer satisfaction.
If you receive a damaged or defective item, please contact us within 24 hours of receiving the order to request a refund or replacement.
Refunds will be issued to the original form of payment within 3-5 business days after the returned item is received and inspected.
We cannot accept refund requests for orders that have already been shipped, especially when lacking shipping resources.
Free Shipping:
We offer free standard shipping on all orders within [Specify applicable regions/countries].
Free shipping will be automatically applied at checkout with no minimum purchase required.
Contact Us:
If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact us at [Provide contact information].