Shipping Policy

Thank you for shopping with us at Grefusion. We strive to provide you with the best possible shopping experience, including efficient and reliable shipping services. Please take a moment to review our shipping policy below:

Shipping Times:

  • Orders are typically processed and shipped within 1-2 business days after payment verification.

  • Once your order has been shipped, you will receive a confirmation email with tracking information.

  • Delivery times may vary depending on your location and the shipping method selected at checkout.

Shipping Methods:

  • We offer several shipping options to accommodate your needs, including standard and expedited shipping.

  • Shipping costs and delivery times will be calculated at checkout based on your location and selected shipping method.

Cancellation Policy:

  • If you wish to cancel an order, please contact us within 24 business hours BEFORE it is scheduled to be shipped.

  • Once an order has been shipped, we are unable to cancel it or make any changes to the shipping address.

  • Please note that failure to cancel an order within the specified timeframe may result in the order being processed and shipped as originally scheduled.

Refund Policy:

  • We strive to provide accurate product descriptions and images to ensure customer satisfaction.

  • If you receive a damaged or defective item, please contact us within 24 hours of receiving the order to request a refund or replacement.

  • Refunds will be issued to the original form of payment within 3-5 business days after the returned item is received and inspected.

  • We cannot accept refund requests for orders that have already been shipped, especially when lacking shipping resources.

Free Shipping:

  • We offer free standard shipping on all orders within [Specify applicable regions/countries].

  • Free shipping will be automatically applied at checkout with no minimum purchase required.

Contact Us:

  • If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact us at [Provide contact information].

By placing an order with us, you agree to comply with the terms and conditions outlined in this shipping policy. We appreciate your understanding and cooperation.